Spa Policy

Gift Certificate Policy

Spa gift certificates are available in any dollar amount and also for specific services and packages.

REDEMPTION

A valid certificate must be presented at the time of service for proper credit.

PRE-ORDERED GIFT CERTIFICATES

In the event you have ordered a gift certificate to be picked up at our location.

PROMOTIONAL GIFT CERTIFICATES

In the event you receive a promotional gift certificate:

− the gift certificate must be redeemed in full.

− the certificate cannot be used for gratuities, discounted services or retail.

− the certificate cannot be used in conjunction with any other offers.

FORGOTTEN CERTIFICATES

In the event you have forgotten to bring your gift certificate to Laka we can look it up but you must show a valid ID. If you do not have an ID on hand you must pay for your day's services and purchases with cash or credit card. You can then redeem the certificate at a later date.

LOST CERTIFICATES

Gift certificates are the responsibility of the purchaser or receiver. Laka Skin Care and Spa will not issue credit for lost or stolen certificates.

CERTIFICATES LOST IN THE MAIL

In the event you or your recipient has not received your Gift Certificate in the mail, please call Laka Skin Care and Spa at 808-397-5252 and ask for assistance in tracking and resolving the issue.

ONLINE GIFT CERTIFICATE

In the event you are experiencing any difficulties with our online purchasing system, please call Laka Spa and ask for assistance.

GIFT CERTIFICATES POLICY

Gift Certificates do not have expiration dates

We can only redeem one gift certificate per client and service

They cannot be used in conjunction with any other offers or promotions

Discounted Gift Certificates:

cannot be used on the date of purchase

cannot be used for the purchase of other discounted services or products

Cancellation Policy

Any cancellations or no shows made with less than 24 hours of notice are subject to a cancellation fee of 50% amounting to the cost of the scheduled service. All services require a credit card or gift certificate to guarantee a reservation so please have your credit card and/or gift certificate ready when booking. You will not be billed unless there is a cancellation or no show. Upon checkout, guests may choose their method of payment.

About us

Come in and our therapists will provide the perfect treatment. Our massage is specially designed to help you achieve the perfect mind-body harmony

Open Hours

Tue-Sun: 10 AM – 7 PM
Mon: Closed

Contacts

320 Ward Ave. #200 Honolulu, HI 96814
Email: info@lakaspa.com
Telephone: +1 808-397-5252